Andrew has extensive experience in the creation, management and delivery of technical and business communications. He has produced a very wide range of products, such as:

  • User, developer, and administrator guides for computer software and systems
  • Brochures, flyers, catalogs, and other advertising and marketing communications
  • Work flow and procedures for ISO 9000 quality certification
  • Website content and programming
  • Reports, white papers, and press releases
  • Business plans and proposals¬†
  • Design and test specifications
  • On-line help and other interactive media

In addition to creating the materials themselves, he has

  • Managed numerous editorial projects¬†
  • Defined guidelines for editorial style
  • Developed processes for collaborative creation¬†
  • Implemented automated single-source publishing systems
  • Implemented content management systems

See the resume for additional information.