1986-1988 Synergia S.p.A.
Technical Writer
Programmer and administrator documentation, primarily for Olivetti: Pascal compiler, SNA SPPC and Alarm Handling, Office Automation suite, Interactive CD ROM prototype (1988!), Xenix OS documentation, localization, desktop publishing systems
Responsibilities
Wrote, edited, and translated a series of user manuals and technical documentation for Olivetti and other clients of Synergia. Designed and produced prototype CD ROM multimedia application (tourism in Sardegna), including data collection and processing utilities and user interface design. Andrew also administered the department's UNIX system, wrote utility software, and established the company's desktop publishing capability. He helped to define editorial procedures and produce the company's style guide.
Business environment
Internal editorial division of Italian systems consulting house with approx. 150 staff.
Technical environment
UNIX, MS DOS, Mac OS, Hypercard, SNA, Pascal, C
Deliverables produced
- Olivetti network management manuals
- Olivetti interapplication communication manuals
- Olivetti Pascal reference manual and user guide
- Olivetti Prolog reference manual and user guide
- on-line help for Olivetti office automation system
- user documentation for other (non-Olivetti) vendors
- in-house editorial style guide
- interactive multimedia prototype for CD-ROM
- data entry utilities for MS DOS
- MS DOS - to - Hypercard data translation utilities
- utility and administration scripts for UNIX system
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