2009-present Rovi Corporation, San Francisco

Senior Technical Writer, Technical Publications

Created product documentation for developer and end-user audiences describing embedded software, APIs, and network services. Defined agile processes; developed documentation in collaboration with engineering teams; implemented XML-based documentation standards and tools; created internal web portal, templates, and procedures for new company-wide methodology.

Wrote, edited, or supervised a wide range of documentation for various Rovi products and internal projects, including:

• Connected Platform SDK
• TotalGuide for CE devices
• MainConcept HEVC codec
• Rovi Porting Layer
• Rovi Application Framework
• Rovi Product Methodology

Publications were generally targeted to a senior developer/administrator audience. Specific accomplishments include:

Connected Platform SDK -- for development partners integrating our product into theirs

• Updated legacy documentation for series of new releases for various target platforms
• Put all documentation source into revision control
• Migrated FrameMaker content to DocBook
• Redesigned the release notes content and process
• Built FrameMaker and DocBook tooling into continuous integrations

TotalGuide CE -- for Professional Services engineers to cusomize for partners

• Pulled together disparate TV guide docs into brand structure like CP SDK
• Cleaned up API documentation created by the Hong Kong team
• Synthesized documentation into developer guides in DocBook

Rovi Porting Layer -- for internal developers and external development partners

• Worked with stakeholders and Ukraine eng team to define document content/structure
• Created RPL manual, added updated content to TG porting guide, refined API documentation by eng

Rovi Application Framework -- for internal developers and external development partners

• Worked with engineering team to create documentation set (API docs and dev guide)

Main Concept HEVC Codec and SDK -- for internal developers and external development partners

• Cleaned up the API documentation for MainConcept HEVC and other codecs

Internal projects -- not product documentation, but part of the dev/admin process

• Helped engineers create helpdesk stories: defined standards, provided guidance, edited content
• Established "Technical Communication Club" to foster interaction and synergy around docs
• Created "Glossary Central" to collect glossaries from projects across the company
• Organized, edited, and wrote content for internal dev portal for new development process RPM
• Documented "SimpleDoc" XML front-end language (see below)
• Participated in code reviews, best-practices discussions, and other cross-functional processes
• Produced Doxygen API documentation recommendations based on usability reviews
• Currently developing UI and client for release note production
• Currently interviewing POs across the company about status, direction, needs re documentation

Toolsmithing -- across all the projects above and more

• Set up DocBook and build tools (DocBook, GraphViz, FOP, RenderX, build scripts, and dependencies)
• Created and managed stylesheet customizations for DocBook
• Set up and managed Doxygen build configurations, pulled them into continuous integration builds
• Created "SimpleDoc" XML schema and XSLT tooling for DocBook frontend
• Created scripts to digest text files and output words not in dictionaries, as fodder for global glossary
• Integrated FrameMaker into automated builds and CI using FDK

http://www.rovicorp.com